Boethos CX
Support. Handled.
A dedicated support agent, your helpdesk set up, and your customers answered in your voice.
- Resolved
Where is my order?
Answered in your voice
- In progress
Refund for a damaged item
Following your refund policy
- Escalated
Can I change my plan?
Escalated to you with full context
A video letter for you
Before we talk,
here's who we are.
A short message from our founders on why we started Boethos and how we'd look after your customers.
A letter from our founders
Boethos CX
Three steps.
Then it just runs.
A 20-minute call
We learn your product, customers and ticket volume. You leave with a setup plan either way.
We set it all up
Helpdesk configured, tone guide written, a dedicated agent hired and trained on your business.
We run your queue
Daily replies in your voice, tricky cases escalated with context, a report every week.
Everything a support team needs.
Without building one.
Dedicated agent
One person who knows your business.
Hired and trained for you. Not a rotating call centre.
Your tools
Zendesk or Intercom, set up properly.
Macros, tags, routing and a tone guide, built for how you work.
Your voice
Replies that sound like you.
Your customers never feel handed off to someone else.
Every week
A report you'll actually read.
Tickets handled, reply times, trends, and what to fix in your product.
Pricing
Pricing built
around your team.
Every business has a different ticket volume, channels and hours. Tell us what you need and we'll send a clear quote after a 20-minute call.
- One-time setup, scoped to you
- Simple monthly fee per agent
Why "Boethos"
The one who runs toward a call for help.
Boethos is Ancient Greek for "helper". Our logo is two people forming one smile: you in front, us holding you up. We come from years of SaaS support escalations, and we built Boethos for the businesses that can't build a team of their own.
Let's talk about
your support.
Tell us a little about your business. Then pick a time for a 20-minute call: no pitch deck, and you'll leave with a setup plan either way.
- Tell us about your business
- Pick a time in the calendar
Prefer email? Write to hello@boethoscx.com